Email knappnutrition@gmail.com to schedule

CANCELLATIONS

Appointments can be canceled free of charge if done 24 hours or more before the scheduled appointment. Canceling within 24 hours of the scheduled appointment will result in a fee equal to half the cost of the scheduled appointment. A fee of $75 is charged for late cancellation of an intake appointment, and $50 is charged for late cancellation of a follow-up appointment.

​

NO SHOWS​

A “no show” is defined as a client failing to notify Knapp Nutrition of their inability to attend an appointment and not showing up for the appointment. There is a grace period of 14 minutes, meaning a client can be up to 14 minutes late for an appointment without incurring any additional charges. However, if a client is 15 minutes or more late for a scheduled appointment, they will be charged equal to half the cost of the scheduled appointment. A fee of $75 is charged for “no show” for an intake appointment, and $50 is charged for “no show” for a follow-up appointment.

​

PAPERWORK

Failure to complete a New Client Form and/or submit signatures on Clinical Policy forms at least 24 hours prior to the start of an appointment will result in a fee equal to half the cost of the appointment. 

​

PAYMENTS​

A payment card is securely stored in the client portal. For appointments, clients are charged immediately after their appointments with Knapp Nutrition. For special testing, clients are charged for the cost of the test kit & the associated interpretation fee at the time the test kit is ordered. Failure to provide chargeable payment information within two weeks following an appointment will result in an inability to receive further counseling with Knapp Nutrition.